Privacy Policy

Effective Date: 18 May 2025
Last Updated: 18 May 2025

1. Introduction

Welcome to Well Trained Cycle Studio London, operated by Well Trained Limited ("we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website.

2. Information We Collect

We collect the following personal data when you use our live chat function:

Name (if provided)
Email Address (if provided)
Cookies & Tracking Data (standard website analytics and functionality)

3. How We Use Your Information

We use the collected data for:

Responding to customer inquiries via live chat
Improving our website’s functionality and user experience
Managing security and preventing fraudulent activity

4. Cookies & Tracking Technologies

Our website, hosted on Wix, uses standard cookies to enhance user experience. You can manage or disable cookies through your browser settings.

5. Data Security & Storage

We take reasonable steps to protect your data, but no method is 100% secure. Your information is stored securely through Wix’s platform.

6. Your Rights

As a UK resident, under UK GDPR, you have the right to:

Request access to the personal data we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your personal data (where applicable)

7. Third-Party Sharing

We do not sell or share your personal data with third parties, except when necessary for legal compliance or website functionality.

8. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page.

9. Contact Information

If you have any questions, contact us at marktrinidad@well-trained.com.